System status

A live check of the API and the services around it. This page asks our backend directly each time you open it, and again every minute.

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  • API

    REST API at api.scrapeeverything.com

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  • Dashboard

    Sign-in, keys, usage and billing pages

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  • Payments (2328)

    Crypto checkout for credit packs through 2328 (2328.io), our crypto payment processor

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  • Demo

    The live demo on the home page

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How failures are handled

Platforms change and block traffic. When a request fails for a reason that is not a final answer, you do not pay for it.

  • Failed requests are refunded. Credits are reserved when a request starts and returned automatically before the response is sent when the failure is on the platform's side or ours.
  • Final answers are billed. A definitive NOT_FOUND or PRIVATE_ACCOUNT result is charged, because the lookup completed. Retrying it returns the same answer.
  • Every call has a request_id. It is in the response body and the X-Request-Id header. Include it when you contact support and we can find the exact request.
  • Full list of codes and retry advice: Errors in the docs.
Error codes that are refunded
StatusCodeMeaning
502TARGET_BLOCKEDThe platform blocked every attempt.
502PARSE_ERRORThe platform returned a page we could not read.
502PROXY_CONNECT_FAILEDA network error occurred on our side.
503NO_PROXY_AVAILABLECapacity is temporarily exhausted.
504TIMEOUTThe platform did not answer in time.
500INTERNAL_ERRORSomething went wrong on our side.

All of these are refunded in full.

Incidents

No public incident history yet. Major incidents will be posted here and in the changelog.

Seeing errors that this page does not explain? Contact us with a request_id.