Frequently asked questions

One successful request to a 1 credit endpoint. The cost of each endpoint is listed in the docs and returned in every response as credits_charged.

No. Credit packs are one-time payments. There is no monthly fee or minimum, and credits never expire.

Most endpoints cost 1 credit per successful request. Feed and search endpoints that return many results cost 2 or 3. Every endpoint's cost is listed on its page and returned in each response as credits_charged.

No. When a platform blocks the request, it times out or something fails on our side, the reserved credits are refunded automatically before the response is sent. A definitive answer such as "this account does not exist" or "this account is private" is billed, because the lookup completed.

We retry automatically. If it still fails, the credit is refunded and the error code says why. We do not publish an uptime SLA.

Yes. Send cache_days (1 to 14) and a repeat request for the same target within that window returns the stored result at no cost. Cached results belong to your account only.

Requests are rejected with 402 INSUFFICIENT_CREDITS before any work is done, so nothing is charged. Buy another pack whenever you like; your API keys keep working and unused credits never expire.

Free accounts can send 60 requests per minute with 5 at the same time. The limits rise to 300 per minute and 20 concurrent requests once your purchases total $39 or more; a Builder or larger pack does it at once. Enterprise plans get custom limits.

Enterprise starts at 1,000,000 credits and the price depends on volume and limits. Email [email protected] with your expected monthly volume and the endpoints you need, and we will send a quote.

We accept crypto today: USDT, USDC, BTC, ETH and more via 2328 (2328.io), our crypto payment processor. Credit card payments are coming soon. You get a 2328 invoice page with the exact amount, network and address. It expires after 60 minutes. Credits arrive after network confirmation, usually within minutes. Need an invoice or help paying? Email [email protected]. Step-by-step crypto guide: scrapeeverything.com/docs/pay-with-crypto.

Yes. Crypto is how you pay today, through 2328 (2328.io), our crypto payment processor. Credit card payments are coming soon. It works the same way in every country and takes a few minutes. New to crypto or stuck on a payment? Email [email protected] and we will help you through it.

Yes. Email [email protected] with your account email, the payment's receipt ID and your billing details, and we will send you an invoice.

Crypto purchases are credited once the network confirms the payment, usually within a few minutes. If it takes longer, open a billing ticket with the payment details.

Credits have no cash value and cannot be transferred or exchanged. Payments are non-refundable except where required by law or decided by us case by case, as set out in the Terms of Service. For crypto payments, because blockchain transactions cannot be reversed, any refund we agree to is made in crypto to an address you provide, less network fees. Failed requests are always refunded as credits automatically.

Only data that is publicly visible without logging in. You are responsible for using it in line with the platforms' terms and the data protection laws that apply to you, such as GDPR and KVKK.

We return only data visible without logging in. You stay responsible for your use under platform terms and laws like GDPR. Plain-language overview: scrapeeverything.com/blog/is-scraping-public-social-media-data-legal. Not legal advice.

No. Only data visible to logged-out visitors is returned. A private account returns its public profile fields at most, or a PRIVATE_ACCOUNT error.

No. Cached results belong to your account. Another customer requesting the same profile never receives your result, and your cache hits never reveal what others fetched.

Yes. If the Service returned public data about you and you want cached copies removed, email [email protected] with the link or username and we will delete them.

We do not publish a standard SLA today. Talk to us about your requirements.

Yes. The MCP server gives Claude, Cursor, VS Code, Windsurf and other MCP clients one tool per API endpoint, and each tool shows its credit cost.

Yes. The CLI (npx scrapeeverything) runs every endpoint from your terminal, with pretty output or JSON for jq and scripts.

Yes. The community node covers all nine platforms and can also be used as a tool by n8n AI Agent nodes.

Yes. The OpenAPI 3.1 spec is linked from the API reference in the docs. Import it into Postman or a code generator.

Yes. The MCP server, CLI, Agent Skills and n8n node are open source on GitHub at github.com/scrapeeverything and all use one API key.

Keys start with ssk_live_. The full key is shown once when you create it. We only store a hash, so a lost key cannot be recovered: revoke it and create a new one.

Yes. Each key can have an allowlist of up to 20 IP addresses or CIDR ranges (IPv4 and IPv6). Requests from other addresses fail with 403 IP_NOT_ALLOWED.

Up to 10 active keys. They share your account's credits and rate limits, and revocation takes effect immediately.

The request_id from the response (also sent as the X-Request-Id header), the endpoint you called, the time and what you expected. Never send your API key.

Free credits are limited to a small number of new accounts per network each day to prevent abuse. Open a ticket from the account you signed up with and we will take a look.

Yes. A published review on G2 adds 1000 credits, once per account, whatever your rating. Claim it on the Bonus page in the dashboard. Bonus credits never expire.

No. Referral rewards are API credits on your account. Like purchased credits, they never expire.